Returns & Exchanges

At TPOB USA, we stand by the quality of our professional barber and beauty tools. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the tool in its original packaging, including all accessories, guards, and charging cables to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt.

• 4.
  Quality Inspection & Refund

  Once our warehouse team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.